Customer Success Metrics: Measuring Customer Obsession

If you don’t actually know what you’re trying to achieve, it’s hard to measure success. Try it and you’ll see what I mean. Avinash Kaushik entrepreneur, author, and public speaker By tracking critical customer success metrics, over time you can see what areas are...

Vendasta Local Business Case Study: Amazing Stories

Jeff Kocur’s love of pop culture began early on in his life. Comics were always a big interest and taught him how to read. He formed connections with the characters within the illustrated pages. In August of 1993, Kocur turned his passion into a way of earning a...