Agency experts in law firm SEO pull in $1.6M in ARR
The Challenge:
Growth Lab services a legal niche, which means that competition is high. As a digital marketing agency working exclusively with fast-growth law firms, CEO Will Palmer not only struggled with brand awareness (making their audience know that they existed), but also finding a way to set themselves apart.
Yet, one common complaint they heard all the time was: “I pay a bunch of money to an SEO company and have no idea what they’re doing or if it works.”
Scale your business from $6K to $137K a month in recurring revenue
$683K
Marketplace
revenue
4.4
average product
basket size
97%
client retention
rate
Background
“We were sick of all the marketing imposters out here that don’t understand legal,” Palmer said.
The law firm marketing community was sick of it as well. Palmer knew customers wanted visibility on their SEO strategies and a streamlined way to track and measure success. Engaging law firm SEO experts is one thing. But how can agencies expect to retain their accounts if customers can’t clearly see the results?
Objectives
- Powerful automations such as proposal software, billing, reporting, marketing, and more to boost efficiency
- SEO white-label services to support the agency’s quick growth
- An all-in-one platform to provide their customers with 100% transparency when it comes to tracking their results
The approach
More efficiency, more focus
By leveraging Vendasta’s powerful automation technology to create streamlined, repeatable processes and boost efficiency, Growth Lab could be strategic and focus on what mattered: their clients.
More specifically, they could be strategic about gaining a competitive advantage in the saturated niche of law firm marketing.
“We made it our mission to focus on what we felt were the three most important online marketing solutions to generate more new clients and cases for law firms,” Palmer shared. “SEO, Digital Ads, and law firm websites.”
Customer retention and transparency
“And results translate into signed cases,” Palmer said. ”Law firms that leverage data and insights into their web presence outperform their peers.”
It’s no wonder that Growth Lab has a 97% account retention rate.
“Because of Vendasta, our clients experience a level of service and organizational effort that builds trust and credibility from the moment they sign an agreement.”
Will Palmer
Founder and CEO, Growth Lab
Execution
Leveraging Vendasta’s technology
Growth Lab’s clients are not the only ones benefiting from access to Vendasta’s white-labeled platform. Palmer is a particular fan of Proposal Builder, proposal software baked right into Vendasta’s platform.
“We use automations that trigger when a new order is submitted to notify relevant internal personnel and teams that work should begin,” Palmer says.
The team has been able to generate and collect predictable revenue for the business thanks to automations—all from a single sign-on location where they can view a 360-degree portrait of their business.
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SEO
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The result
$683K
Marketplace revenue
4.4
Average product
basket size
97%
client retention
rate
Conclusion
“We have implemented 1000s of legal marketing campaigns to help our law firm clients realize their growth goals,” Palmer notes.
Needless to say, these Strategy Excellence Award-winners are poised to continue their amazing success.
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