White-label business messaging software: Help SMBs reach customers across text, social, and more
Empower local businesses to engage with customers via leading messaging platforms using Vendasta’s white-label app, offering a unified and clear space for communication, collaboration, and serving customers.
Try Vendasta for free. No credit card required.
Centralize your SMB client’s customer communication
Keep your SMBs’ conversations flowing with SMS messaging
Let clients respond to enquiries from Google Search and Maps
Respond to Facebook messages, Instagram DMs, and emails
Collaborate with your team to provide great customer communication
Put our AI-assistant to work for your clients – let it answer customer inquiries and capture contact details
- Webchat widget that instantly knows essential information about your client’s business.
- Make a great first impression by responding rapidly to your client’s new customers.
- Provide custom knowledge about a business to expand the widget’s conversational capacity.
- Contact details are collected and logged in your client’s CRM.
- Let your clients seamlessly follow-up, taking the conversation offline via SMS.
Centralize all messages under a single login
Elevate your clients’ business by centralizing all messages—SMS and other platform communications—into one unified inbox. Say “goodbye” to phone calls and streamline interactions, ensuring every employee stays informed and no message is missed. Simplify, connect, and engage, all in one place for your SMB clients.
Expand engagement with SMS
With an average open rate of 98%, SMS is a surefire way to catch the attention of your audience. Get more conversations started, and keep them flowing post-purchase to turn new sales into repeat business with SMS messaging from a local texting number (US and Canada).
Maintain ownership of customer information
Our centralized business inbox ensures that all client communications are conducted under the company’s banner, not through personal devices or apps. This safeguards customer ownership, ensuring that if an employee leaves, your client’s customer relationships stay intact and loyal to their business.
Improve the customer experience through teamwork
Don’t send business into the arms of your SMB client’s competitors because of slow responses. Let them manage all communication from a shared inbox where their whole team can work together to quickly connect with new leads. Be the trusted expert that helps a local business collaborate on acquisition, sales, and support communication to provide a winning customer experience.
Increase your brand loyalty and client retention
By using your software as their central communication point, your clients will be spending more time using their app, continuously proving their return on investment from your company.
Keep communication with your clients in one spot
Vendasta’s inbox lets your clients 2-way communicate directly with your team. This means whenever your client has a request, question, or needs to provide feedback on a project, they can easily reach out and your team can see and respond all from one place. It’s part of Vendasta’s powerful CRM for our partners.
The ultimate communication hub for local businesses
Manage all customer communication from one place with these integrations.
Google Business
Respond to messages from Google Search and Maps.
SMS
Send and respond to SMS messages.
Any website
Respond to enquiries submitted on your clients’ websites.
Respond to messages from Facebook.
Respond to emails.
Respond to messages from Instagram.
See how we stack up
Vendasta’s white label business messaging Software takes your client communication and lead management to the stratosphere. AI-powered chat responds to and captures leads instantly, a team inbox unites conversations from all sources including Google Business Profile, and SMS ensures your clients never miss reaching a lead. It’s the all-in-one command center, powering a seamless journey from lead capture to happy customer.
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| Unlimited Contacts |  |
No, limits on number of contacts with some plans | No, limits on number of contacts with some plans |  |
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| White Labeling | |
Yes, with some plans | Yes, but only with some plans |  |
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| Centralized Lead Management | |
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| Enhanced SMS Messaging | |
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| Unlimited SMS | |
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| AI-Powered Chatbot | |
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Part of an all-in-one white-label app that helps your clients attract, convert, and engage more customers
Build online
visibility
Products to connect with prospects everywhere they search.
Drive and optimize conversions
We make it easy to connect with new customers every step of their journey.
Automated reporting and insights
Powerful reporting that empowers your business to sell more.
FAQs
Why should your clients use SMS Messaging with their customers?
A: When you’re hard at work, it can be difficult to reply to leads instantly when they reach out, leaving your business vulnerable to losing leads to competitors that respond faster. AI-assisted web chat will reply for you, with simple conversational behaviour designed to get a name and mobile phone number, capturing the lead for your team to follow up with later. Additional context can be provided to enable the web chat to answer basic questions around operating hours and products/services provided. AI-assisted web chat widget can be installed on a website, to engage with and capture lead contact info from visitors to the site.
How can your clients use SMS Messaging with their customers?
SMS Messaging can be used for a wide variety of business communication that goes beyond a phone call or email. Send customers a booking link to book an appointment, reminders, and asking for a review are just a few. You can use your SMS number as a support tool to ask customers or prospects questions.
How is a business assigned a number?
When using Inbox Messaging for the first time, the business will be automatically assigned an SMS number. The app will attempt to get a local number, based on the business profile address. If no local numbers are available, a number from a neighbouring area in your country will be assigned.
What do I do if my client didn’t receive a local number?
Sometimes, no local numbers are available. In such cases, it is possible to get an 800-number assigned to the business. Please contact support for assistance with this.
How will users know if their business has received a text?
New messages automatically appear to live in the app for any user that has Business App open, page-reloading is not required. Users can also receive an instant notification email when a new message comes in, or a daily digest email. In the future, other notification types will become available.
Start making more money with Vendasta
Ready to explore the Vendasta platform?
Talk to one of our experts or try our software for free to discover exactly how we can help your business sell more at scale.
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